How to Cancel PureGym UK Gym Membership

Cancelling your PureGym Gym Membership in the UK is actually quick and simple. This guide walks you through how to cancel from a web browser, mobile device, or smart TV, and answers common questions.

đź“‹ What to Know Before You Cancel

PureGym offers flexible, no-contract memberships. However, some promotional plans may include a fixed-term commitment, so check your membership type before cancelling. You must cancel at least 4 days before your next payment date to avoid being charged again.

There’s no need to call or email – PureGym cancellations are handled entirely online.

âś… Cancel via Web Browser

The easiest way to cancel your PureGym membership is through your online account:

  1. Go to www.puregym.com
  2. Log in using your registered email and password
  3. Click on your profile in the top right corner
  4. Select “Your Profile” then “Membership”
  5. Click “Cancel Membership” and follow the on-screen steps

You’ll receive confirmation by email once your cancellation is processed.

❌ Cancel via App

You cannot cancel directly through the PureGym app. Instead, use a web browser to access your account and follow the steps above.

ℹ️ Things to Remember

  • Cancellation takes effect at the end of your billing cycle, not immediately
  • You can continue to use the gym until the final day of your current payment period
  • If you change your mind, you can rejoin online at any time

🧾 Final Charges and Refunds

You won’t receive a refund for unused days. If you’re close to your payment date, consider timing your cancellation to avoid extra charges.

đź’¬ Still Being Charged?

If you’re still being charged after cancelling:

  • Double-check that you received a cancellation confirmation email
  • Log into your PureGym account to ensure your membership shows as cancelled
  • Check the date of your next scheduled payment – cancellations take effect at the end of your billing period
  • If you’re still being charged incorrectly, contact PureGym via the Help & Support section on their website

🗑️ Delete Your Account (Optional)

Cancelling your membership does not automatically delete your PureGym account. If you’d like to fully remove your personal data:

  1. Log in at www.puregym.com
  2. Go to Profile > Settings
  3. Scroll down and select “Delete Account”
  4. Confirm your request

Once deleted, you’ll need to create a new account if you decide to rejoin in the future.