How to Cancel Amazon Prime Video Add-On Subscriptions UK

Amazon offers a wide range of optional Prime Video Channels—extra subscriptions you can bolt onto your main Prime membership. These include services like BritBox, Starzplay, Paramount+, and more. But if you’ve stopped watching or want to cut costs, cancelling is simple and can be done in just a few clicks.

This guide will walk you through how to cancel Amazon Prime Video add-on subscriptions in the UK — whether you’re using a desktop browser or the Amazon mobile app.

📋 What to Know Before You Cancel

Amazon Prime Video offers optional add-on subscriptions—known as Prime Video Channels—that let you access extra streaming services such as BritBox, Starzplay, or Paramount+. These channels are billed separately from your main Amazon Prime membership.

You can cancel any Prime Video Channel at any time, but your access will continue until the end of the current billing cycle. Refunds are not issued for unused time.

Examples of popular Prime Video add-ons in the UK include:

  • Curiosity Stream (Science and history documentaries)
  • BritBox (British TV box sets)
  • Paramount+ (Movies and original series)
  • Starzplay (Premium TV shows and films)
  • Shudder (Horror and thrillers)
  • Discovery+ (Documentaries and lifestyle content)
  • MUBI (Independent cinema)
  • Hayu (Reality TV)

✅ Cancel via Web Browser

To cancel a Prime Video add-on subscription from your desktop browser:

  1. Go to www.amazon.co.uk and log into your Amazon account.
  2. Hover over “Accounts & Lists” and click “Memberships & Subscriptions”.
  3. Under Your Channels, locate the subscription you wish to cancel.
  4. Click “Cancel Channel” next to the subscription.
  5. Confirm the cancellation when prompted – you may be asked to select a reason for the cancellation.

You’ll retain access to the channel until the end of your current billing period. You will be notified of when access to the channel will end.

📱 Cancel on Mobile

  1. Open the Amazon app on your smartphone.
  2. Tap the menu icon (three horizontal lines) and go to “Your Account”.
  3. Tap “Memberships & Subscriptions”.
  4. Locate the channel you want to cancel and tap “Cancel Channel”.
  5. Confirm your choice.

Note: You may be redirected to the mobile browser to complete cancellation.

💬 Still Being Charged?

If you’re still being charged after cancelling, double-check the following:

  • You may have multiple Amazon accounts – ensure you’re cancelling under the correct login.
  • If you subscribed via a third-party (e.g. Apple or Google Play), you’ll need to cancel through their platform.
  • Visit www.amazon.co.uk and navigate to Your Subscriptions to confirm cancellation status.

🗑️ Delete Your Account (Optional)

If you want to close your entire Amazon account:

  1. Go to Amazon’s Data & Privacy page. Direct link to “Close Your Amazon Account” section here – Request the Closure of Your Account and the Deletion of Your Personal Information – Amazon Customer Service
  2. Scroll down and select “Close Your Amazon Account”.
  3. Follow the on-screen instructions.

⚠️ This will permanently delete your account, including order history, digital content, and all subscriptions. Use with caution.